FAQ

How long is the order processing time?

The items in stock are generally shipped within 3 working days after receiving the payment. Items not in stock will be shipped within 7-10 working days after receiving the payment. Customised orders and bulk orders shall be shipped on mutually agreed timelines. For specific timelines for each product, please refer to the product page. The time specified in the product page will supersede any timelines mentioned above.
How do I make an exchange?

Only items that are damaged during transport can be exchanged. Any damages during the transport should be reported within 48 hours of receipt of the item. You can mail us @ contactus@ethniichic.com or WhatsApp @ +91 99002 38882 along with the images or videos of the damaged items.

What kinds of payment methods do you accept?

We accept domestic Credit cards and Debit cards, UPI and Net banking from the Website. You can also do Direct Bank transfer or Paypal (if you are an international customer).
What is your Shipping Policy for international shipments?

For international shipments, the shipping costs should be taken from over an email or Whatsapp communication. The shipping charges mentioned in the billing page is applicable only for deliveries within India.